What are your business hours?

Where are you located?

Do you design custom awards?

Do you sell blank items without any engraving?

What discounts do you offer?

How do I place an order?

What forms of payment do you accept?

How do I pay for my order?

What if my check is returned?

What if I need to dispute a charge or there is an error on my transaction?

Can you ship my order?

How is my order shipped?

Why do I have to email my engraving information?

What is an EProof?

What if there is an error on my EProof?

Do you offer free revisions to an EProof?

Is there a minimum order?

What are your engraving fees?

What if I have an item I would like to provide for the Lazer Ladies to engrave?

What is considered normal production time?

When does production on my order begin?

Do you offer RUSH services?

What if my order was engraved incorrectly?

Can I return my order?

Is there a fee for custom artwork?

How should I submit my artwork/logo/graphic?

What file type do you accept?

What if I do not have vector artwork?

Why does my artwork need to be in vector format?

Can you engrave any image on any of your products?

How do I know my art can be used in production?

What font can I use?

Why do I need to provide color codes?

What is an image area?

Will I be notified if your prices change?